/* ==========================================================================
   Pantallas de index.html: Consultar cliente, Mis consultas y Uso.
   Usa los tokens de style.css; acá solo va lo propio de cada pantalla.
   ========================================================================== */

.sr-only {
    position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px;
    overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0;
}

/* --- Esqueletos (carga con la forma real del contenido) --- */
.skel {
    display: block; border-radius: var(--radius-sm);
    background: linear-gradient(90deg, var(--surface) 25%, var(--surface-sunken) 50%, var(--surface) 75%);
    background-size: 200% 100%; animation: c360-brillo 1.3s ease-in-out infinite;
}
@keyframes c360-brillo { from { background-position: 200% 0; } to { background-position: -200% 0; } }
.skel-fila { display: flex; gap: 16px; align-items: center; }
.skel-col { display: flex; flex-direction: column; gap: 8px; flex: 1; min-width: 0; }
.skel-avatar { width: 56px; height: 56px; border-radius: 16px; flex-shrink: 0; }
.skel-av-s { width: 36px; height: 36px; border-radius: 50%; flex-shrink: 0; }
.skel-l { width: 56%; height: 16px; }
.skel-m { width: 32%; height: 13px; }
.skel-bloque { height: 44px; }
.skel-tabla { height: 150px; }
.skel-grafico { height: 190px; }
.skel-kpi { width: 80px; height: 32px; margin-top: 8px; }
.skel-fila-inf { height: 66px; margin-bottom: 10px; }
.c360-skel-txt { grid-column: 1 / -1; margin: 0; color: var(--text-secondary); font-size: 14px; }

/* ==========================================================================
   CONSULTAR CLIENTE
   ========================================================================== */

.c360-layout { display: flex; flex-direction: column; gap: 24px; }

/* --- Buscar: plaza, DNI y botón en una fila --- */
.c360-buscar { padding: 20px 24px; }
.c360-form {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr) auto;
    gap: 16px;
    align-items: end;
}
.c360-form #submitBtn { min-height: 46px; padding: 0 32px; }
.c360-buscar .message { margin-top: 16px; }

/* --- Invitación inicial (antes de buscar): panel azul con la pieza 3D --- */
.c360-inicio {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(0, 560px);
    gap: 24px clamp(24px, 4vw, 64px);
    align-items: center;
    padding: clamp(20px, 3vw, 40px) clamp(24px, 4vw, 64px);
    background: var(--navy-mid);
    color: #fff;
    border-radius: 20px;
    overflow: hidden;
}
.c360-inicio h2 {
    margin: 0 0 10px;
    font-size: clamp(24px, 2.6vw, 34px);
    font-weight: 650;
    letter-spacing: -.02em;
    line-height: 1.2;
    color: #fff;
}
.c360-inicio p { margin: 0 0 24px; font-size: 16px; color: #D7E3F9; max-width: 52ch; }
.c360-inicio-lista { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 12px; }
.c360-inicio-lista li { display: flex; align-items: center; gap: 12px; font-size: 15px; font-weight: 500; color: #fff; }
.c360-inicio-ico {
    flex-shrink: 0; width: 36px; height: 36px; border-radius: 10px;
    display: grid; place-items: center; background: rgba(255, 255, 255, .14); color: #fff; font-size: 15px;
}
.c360-inicio-img { display: block; width: 100%; max-width: 560px; height: auto; justify-self: center; }

/* --- Resultado: ficha + alertas + informe a la izquierda, datos a la derecha --- */
.c360-res {
    display: grid;
    grid-template-columns: minmax(320px, 400px) minmax(0, 1fr);
    gap: 24px;
    align-items: start;
    outline: none;
}
@media (min-width: 1600px) { .c360-res { grid-template-columns: minmax(380px, 460px) minmax(0, 1fr); } }
.c360-res:not(.c360-skel) { animation: c360-aparece var(--duration-slow) var(--ease-out) both; }
@keyframes c360-aparece { from { opacity: 0; filter: blur(2px); transform: translateY(6px); } }

.c360-res .panel { min-width: 0; }
.c360-lado, .c360-datos { display: flex; flex-direction: column; gap: 24px; min-width: 0; }

.c360-bloque { --pad: 24px; padding: 22px var(--pad); }
.c360-bloque h3, .c360-informe h3 {
    display: flex; align-items: center; gap: 10px;
    margin: 0 0 16px; font-size: 16px; font-weight: 650; color: var(--text);
}
.c360-cuenta {
    display: inline-flex; align-items: center; justify-content: center; min-width: 24px; height: 22px;
    padding: 0 8px; border-radius: 999px; background: var(--surface); color: var(--text-secondary);
    font-size: 12.5px; font-weight: 600; font-variant-numeric: tabular-nums;
}
.c360-sub { font-size: 13px; font-weight: 500; color: var(--text-secondary); }
.c360-nada { margin: 0; color: var(--text-secondary); font-size: 14px; }

/* Ficha del cliente */
.c360-ficha { padding: 24px; }
.c360-cliente { display: flex; align-items: center; gap: 16px; }
.c360-avatar {
    flex-shrink: 0; width: 56px; height: 56px; border-radius: 16px;
    display: flex; align-items: center; justify-content: center;
    background: var(--blue-50); color: var(--blue-ink); font-size: 19px; font-weight: 650; letter-spacing: .02em;
}
.c360-cliente-id { min-width: 0; }
.c360-cliente-id h2 { margin: 0 0 2px; font-size: 20px; line-height: 1.25; font-weight: 650; color: var(--text); overflow-wrap: anywhere; }
.c360-cliente-id p { margin: 0; color: var(--text-secondary); font-size: 14.5px; font-variant-numeric: tabular-nums; }
.c360-chips { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 16px; }
.c360-chip {
    padding: 3px 10px; border-radius: 999px; font-size: 12.5px; font-weight: 550;
    background: var(--blue-50); color: var(--blue-ink);
}
.c360-contacto { margin: 20px 0 0; padding-top: 20px; border-top: 1px solid var(--border); display: flex; flex-direction: column; gap: 10px; }
.c360-contacto > div { display: grid; grid-template-columns: 104px minmax(0, 1fr); gap: 8px; font-size: 14px; }
.c360-contacto dt { color: var(--text-secondary); }
.c360-contacto dt i { width: 16px; color: var(--text-muted); }
.c360-contacto dd { margin: 0; color: var(--text); overflow-wrap: anywhere; }
.c360-contacto dd.falta { color: var(--text-muted); font-style: italic; }

/* Alertas: una fila por alerta, a todo el ancho del bloque */
.c360-alertas { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 10px; }
.alerta {
    display: flex; align-items: flex-start; gap: 12px; width: 100%;
    padding: 12px 14px; border: 1px solid transparent; border-radius: var(--radius-md);
    font-size: 14px; line-height: 1.45; color: var(--text);
}
.alerta-ico {
    flex-shrink: 0; width: 28px; height: 28px; border-radius: 50%;
    display: grid; place-items: center; color: #fff; font-size: 13px;
}
.alerta-txt { min-width: 0; display: flex; flex-direction: column; gap: 1px; align-self: center; overflow-wrap: anywhere; }
.alerta-txt strong { font-size: 13px; font-weight: 650; }
.alerta.is-rojo { background: var(--error-bg); border-color: var(--error-line); }
.alerta.is-rojo .alerta-ico { background: var(--error); }
.alerta.is-rojo strong { color: var(--error); }
.alerta.is-amarillo { background: var(--warning-bg); border-color: var(--warning-line); }
.alerta.is-amarillo .alerta-ico { background: var(--warning); }
.alerta.is-amarillo strong { color: var(--warning); }
.alerta.is-info { background: var(--surface-sunken); border-color: var(--border); }
.alerta.is-info .alerta-ico { background: var(--text-muted); }
.alerta.is-info strong { color: var(--text-secondary); }

/* Contratos */
.c360-tabla-wrap { overflow-x: auto; margin: 0 calc(var(--pad) * -1); }
.c360-tabla { width: 100%; min-width: 720px; border-collapse: collapse; font-size: 14px; }
.c360-tabla th {
    text-align: left; padding: 10px 14px; background: var(--surface-sunken);
    color: var(--text-secondary); font-size: 12.5px; font-weight: 600; white-space: nowrap;
    border-top: 1px solid var(--border); border-bottom: 1px solid var(--border);
}
.c360-tabla td { padding: 14px; border-bottom: 1px solid var(--border); vertical-align: top; color: var(--text); }
.c360-tabla th:first-child, .c360-tabla td:first-child { padding-left: var(--pad); }
.c360-tabla th:last-child, .c360-tabla td:last-child { padding-right: var(--pad); }
.c360-tabla tr:last-child td { border-bottom: none; padding-bottom: 2px; }
.c360-tabla tbody tr:hover td { background: var(--surface-sunken); }
.c360-tabla tbody tr:last-child:hover td { background: transparent; }
.c360-tabla .num { text-align: right; font-variant-numeric: tabular-nums; }
.c360-celda-sub { display: block; margin-top: 2px; font-size: 12.5px; color: var(--text-secondary); }
.c360-num-aviso { font-weight: 700; color: var(--warning); }
.c360-estado {
    display: inline-flex; padding: 3px 10px; border-radius: 999px; font-size: 12.5px; font-weight: 600; white-space: nowrap;
}
.c360-estado.is-ok { background: var(--success-bg); color: var(--success); }
.c360-estado.is-mal { background: var(--error-bg); color: var(--error); }
.c360-estado.is-aviso { background: var(--warning-bg); color: var(--warning); }
.c360-estado.is-neutro { background: var(--surface); color: var(--text-secondary); }

/* --- Línea de tiempo --- */
.lt-chart { overflow-x: auto; }
.lt-svg { display: block; width: 100%; height: auto; max-height: 140px; min-width: 620px; }
.lt-base { stroke: var(--border-strong); stroke-width: 1; }
.lt-hit { fill: transparent; }
.lt-barra { fill: var(--primary-blue); opacity: .8; }
.lt-barra.cero { fill: var(--border-strong); opacity: 1; }
g:hover > .lt-barra { opacity: 1; }
.lt-marca { stroke: var(--surface-raised); stroke-width: 2; }
.lt-marca.contrato { fill: var(--navy-deep); }
.lt-marca.ticket { fill: var(--text-muted); }
.lt-marca.abierto { fill: var(--warning); }
.lt-eje text { fill: var(--text-secondary); font-size: 15px; font-family: var(--font); }
.uso-eje { fill: var(--text-secondary); font-size: 12px; font-family: var(--font); }
.lt-leyenda { list-style: none; display: flex; flex-wrap: wrap; gap: 6px 18px; margin: 8px 0 0; padding: 0; font-size: 13px; color: var(--text-secondary); }
.lt-leyenda li { display: inline-flex; align-items: center; gap: 7px; }
.lt-ley { display: inline-block; width: 11px; height: 11px; }
.lt-ley.barra { background: var(--primary-blue); border-radius: 2px; }
.lt-ley.contrato { background: var(--navy-deep); transform: rotate(45deg) scale(.85); }
.lt-ley.ticket { background: var(--text-muted); border-radius: 50%; }
.lt-ley.abierto { background: var(--warning); border-radius: 50%; }

.lt-eventos { position: relative; list-style: none; margin: 14px 0 0; padding: 0; }
.lt-eventos::before { content: ''; position: absolute; left: 4px; top: 6px; bottom: 6px; width: 2px; background: var(--border); }
.lt-ev { position: relative; display: grid; grid-template-columns: 92px minmax(0, 1fr); gap: 12px; padding: 5px 0 5px 26px; font-size: 13.5px; }
.lt-ev::before {
    content: ''; position: absolute; left: 0; top: 14px; width: 10px; height: 10px; border-radius: 50%;
    background: var(--text-muted); box-shadow: 0 0 0 3px var(--surface-raised);
}
.lt-ev.is-contrato::before { background: var(--navy-deep); border-radius: 2px; transform: rotate(45deg); }
.lt-ev.is-ticket_abierto::before { background: var(--warning); }
.lt-ev time { color: var(--text-secondary); font-variant-numeric: tabular-nums; }
.lt-ev strong { font-weight: 600; color: var(--text); }
.lt-ev-det { display: block; margin-top: 2px; color: var(--text-secondary); font-size: 13px; }
.lt .btn-texto { margin: 8px 0 0 -14px; }

/* --- Informe completo: el paso siguiente, bien a la vista --- */
.c360-informe {
    padding: 24px 26px; display: flex; flex-direction: column; gap: 16px;
    background: linear-gradient(180deg, var(--blue-50), var(--surface-raised) 70%);
    border: 1.5px solid var(--primary-blue-light); box-shadow: 0 6px 22px rgba(31, 95, 168, .14);
}
.c360-informe h3 { margin-bottom: 8px; font-size: 19px; }
.c360-informe .c360-h-ico { width: 40px; height: 40px; font-size: 17px; background: var(--primary-blue); color: #fff; }
#btnInforme { min-height: 58px; font-size: 16.5px; font-weight: 700; gap: 12px; box-shadow: 0 8px 20px rgba(31, 95, 168, .28); }
#btnInforme i { font-size: 18px; }
.c360-h-ico {
    width: 32px; height: 32px; border-radius: 10px; display: grid; place-items: center;
    background: var(--blue-50); color: var(--primary-blue); font-size: 14px;
}
.c360-informe p { margin: 0; color: var(--text-secondary); font-size: 14px; }
.c360-informe p strong { color: var(--text); font-weight: 600; overflow-wrap: anywhere; }
.c360-btn-informe { width: 100%; }
.c360-pasos { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 14px; }
.c360-pasos li {
    position: relative; display: grid; grid-template-columns: 26px minmax(0, 1fr); gap: 12px; align-items: start;
    color: var(--text-muted); font-size: 14px;
}
.c360-pasos li:not(:last-child)::before {
    content: ''; position: absolute; left: 12px; top: 26px; bottom: -14px; width: 2px; background: var(--border);
}
.c360-paso-icono {
    width: 24px; height: 24px; border-radius: 50%; border: 2px solid var(--border-strong); background: var(--surface-raised);
    display: flex; align-items: center; justify-content: center; font-size: 11px; position: relative; z-index: 1;
}
.c360-paso-txt { padding-top: 2px; }
.c360-pasos li.is-activo { color: var(--text); font-weight: 600; }
.c360-pasos li.is-activo .c360-paso-icono { border-color: var(--primary-blue); border-top-color: transparent; animation: girar 1s linear infinite; }
.c360-pasos li.is-hecho { color: var(--success); font-weight: 600; }
.c360-pasos li.is-hecho .c360-paso-icono { border-color: var(--success); background: var(--success); }
.c360-pasos li.is-hecho .c360-paso-icono::after { content: '✓'; color: #fff; font-weight: 700; }
.c360-pasos li.is-error { color: var(--error); font-weight: 600; }
.c360-pasos li.is-error .c360-paso-icono { border-color: var(--error); background: var(--error); }
.c360-pasos li.is-error .c360-paso-icono::after { content: '!'; color: #fff; font-weight: 700; }
.c360-pasos li.is-aviso { color: var(--text); font-weight: 600; }
.c360-pasos li.is-aviso .c360-paso-icono { border-color: var(--primary-blue); background: var(--primary-blue); }
.c360-pasos li.is-aviso .c360-paso-icono::after { content: '✉'; color: #fff; font-size: 10px; }
.c360-paso-sub { display: block; font-weight: 400; color: var(--text-secondary); font-size: 13px; margin-top: 2px; }
.c360-reloj { font-variant-numeric: tabular-nums; }
.c360-ver-pdf { min-height: 40px; padding: 0 10px; margin: 4px 0 0 -10px; font-size: 13.5px; color: var(--primary-blue); font-weight: 600; }

/* Informe ya guardado (vigente): aviso a todo el ancho del bloque */
.c360-guardado {
    display: flex; flex-direction: column; gap: 14px;
    padding: 14px 16px; border: 1px solid var(--success-line); border-radius: var(--radius-md); background: var(--success-bg);
}
.c360-guardado p { margin: 0; color: var(--text); font-size: 14px; }
.c360-guardado p i { margin-right: 6px; color: var(--success); }
.c360-guardado-acc { display: flex; flex-wrap: wrap; gap: 8px; }
.c360-guardado-acc button { flex: 1 1 130px; }

/* --- No encontrado --- */
.c360-vacio {
    display: flex; gap: 18px; align-items: center; padding: 28px 32px;
    background: var(--surface-sunken); border: 1px dashed var(--border-strong); box-shadow: none;
}
.c360-vacio-icono {
    flex-shrink: 0; width: 52px; height: 52px; border-radius: 14px;
    display: flex; align-items: center; justify-content: center; background: var(--surface-raised); color: var(--text-secondary); font-size: 20px;
    box-shadow: var(--shadow-sm);
}
.c360-vacio h2 { margin: 0 0 4px; font-size: 18px; font-weight: 650; }
.c360-vacio p { margin: 0 0 14px; color: var(--text-secondary); max-width: 60ch; }
.c360-vacio p:last-child { margin-bottom: 0; }

/* ==========================================================================
   MIS CONSULTAS
   ========================================================================== */

.mis-layout { display: grid; grid-template-columns: minmax(300px, 400px) minmax(0, 1fr); gap: 24px; align-items: start; }
.mis-personas { padding: 20px 0 8px; }
.mis-personas-head { padding: 0 20px 16px; border-bottom: 1px solid var(--border); }
.mis-personas-head h2 { display: flex; align-items: center; gap: 8px; margin: 0 0 12px; font-size: 16px; font-weight: 650; }
.mis-buscar { position: relative; display: block; margin: 0; }
.mis-buscar i { position: absolute; left: 14px; top: 50%; transform: translateY(-50%); color: var(--text-muted); font-size: 13px; margin: 0; pointer-events: none; }
.mis-buscar input { padding-left: 38px; min-height: 44px; }
.mis-lista { list-style: none; margin: 0; padding: 8px 10px; min-height: 120px; }
.c360-mis-vacio { padding: 14px 12px; font-size: 14px; color: var(--text-secondary); }
.c360-mis-skel { display: flex; align-items: center; gap: 12px; padding: 10px 12px; }

.c360-mis-item {
    display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 1px 12px; width: 100%; min-height: 56px;
    padding: 10px 12px; text-align: left; background: transparent; color: var(--text);
    border: 1px solid transparent; border-radius: var(--radius); box-shadow: none; font-weight: 400;
}
.c360-mis-item:hover:not(:disabled) { background: var(--surface-sunken); box-shadow: none; }
.c360-mis-item:focus-visible { outline: 2px solid var(--primary-blue); outline-offset: -2px; }
.c360-mis-item.activo, .c360-mis-item.activo:hover:not(:disabled) { background: var(--blue-50); border-color: var(--blue-200); }
.c360-mis-av {
    grid-row: 1 / span 2; align-self: center; width: 36px; height: 36px; border-radius: 50%;
    display: grid; place-items: center; background: var(--surface); color: var(--text-secondary); font-size: 13px; font-weight: 650;
}
.c360-mis-item.activo .c360-mis-av { background: var(--surface-raised); color: var(--blue-ink); }
.c360-mis-nombre { grid-column: 2; font-size: 14.5px; font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.c360-mis-item.activo .c360-mis-nombre { color: var(--blue-ink); }
.c360-mis-meta { grid-column: 2; font-size: 12.5px; color: var(--text-secondary); font-variant-numeric: tabular-nums; }
.c360-mis-tag {
    grid-column: 3; grid-row: 1 / span 2; align-self: center;
    padding: 2px 8px; border-radius: 999px; font-size: 12px; font-weight: 600;
    background: var(--success-bg); color: var(--success); white-space: nowrap;
}
.mis-paginas {
    display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 12px 16px 6px; border-top: 1px solid var(--border);
    font-size: 13px; color: var(--text-secondary); font-variant-numeric: tabular-nums;
}
.mis-paginas button { padding: 0 14px; font-size: 13.5px; }

.mis-detalle { padding: 24px; min-height: 320px; }
.mis-detalle-head {
    display: flex; align-items: flex-start; justify-content: space-between; gap: 12px 16px; flex-wrap: wrap;
    padding-bottom: 20px; margin-bottom: 20px; border-bottom: 1px solid var(--border);
}
.mis-detalle-head h2 { margin: 0; font-size: 22px; font-weight: 650; overflow-wrap: anywhere; }
.mis-detalle-head p { margin: 2px 0 0; color: var(--text-secondary); font-size: 14px; font-variant-numeric: tabular-nums; }
.mis-vacio { display: flex; gap: 16px; align-items: center; color: var(--text-secondary); font-size: 14.5px; padding: 8px 0; }
.mis-vacio p { margin: 0; max-width: 56ch; }
.mis-vacio .c360-vacio-icono { background: var(--surface-sunken); box-shadow: none; }
.mis-informes { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 10px; }
.mis-informe {
    display: grid; grid-template-columns: auto minmax(0, 1fr) auto auto; gap: 14px; align-items: center;
    padding: 14px 16px; border: 1px solid var(--border); border-radius: var(--radius-md);
    transition: background-color var(--transition), border-color var(--transition);
}
.mis-informe:hover { background: var(--surface-sunken); border-color: var(--border-strong); }
.mis-informe-icono {
    width: 40px; height: 40px; border-radius: 10px; display: flex; align-items: center; justify-content: center;
    background: var(--error-bg); color: var(--error); font-size: 17px;
}
.mis-informe-txt { display: flex; flex-direction: column; min-width: 0; }
.mis-informe-txt strong { font-size: 14.5px; font-weight: 650; }
.mis-informe-txt span { font-size: 13px; color: var(--text-secondary); overflow-wrap: anywhere; }
.mis-informe-acc { display: flex; gap: 8px; }
.mis-informe-acc .btn-secundario, .mis-detalle-head .btn-secundario { min-height: 40px; padding: 0 14px; font-size: 14px; }
.mis-informe-acc .btn-secundario[aria-label] { padding: 0; width: 40px; }

/* ==========================================================================
   USO (administradores)
   ========================================================================== */

.uso-kpis {
    display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 1px; margin-bottom: 24px;
    background: var(--border);
}
.uso-kpi { display: flex; flex-direction: column; gap: 2px; padding: 22px 24px; background: var(--surface-raised); min-width: 0; }
.uso-kpi span { font-size: 13.5px; color: var(--text-secondary); }
.uso-kpi strong { font-size: 34px; line-height: 1.2; font-weight: 650; color: var(--navy-deep); font-variant-numeric: tabular-nums; }
.uso-kpi small { font-size: 12.5px; color: var(--text-secondary); }

.uso-grid { display: grid; grid-template-columns: repeat(12, minmax(0, 1fr)); gap: 24px; }
.uso-card { padding: 22px 24px; }
.uso-c8 { grid-column: span 8; }
.uso-c4 { grid-column: span 4; }
.uso-card h2 { display: flex; align-items: baseline; flex-wrap: wrap; gap: 4px 8px; margin: 0 0 16px; font-size: 16px; font-weight: 650; }
.uso-card h2 small { font-size: 12.5px; font-weight: 500; color: var(--text-secondary); }
.uso-svg { display: block; width: 100%; height: auto; max-height: 300px; margin-top: 8px; }
.uso-b1 { fill: var(--primary-blue); }
.uso-b2 { fill: #8CB4E2; }
.lt-ley.uso-l1 { background: var(--primary-blue); border-radius: 2px; }
.lt-ley.uso-l2 { background: #8CB4E2; border-radius: 2px; }
.uso-rank { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 14px; }
.uso-rank li { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 6px 12px; font-size: 14px; }
.uso-rank-nombre { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.uso-rank-valor { font-weight: 650; font-variant-numeric: tabular-nums; }
.uso-rank-barra { grid-column: 1 / -1; height: 6px; border-radius: 999px; background: var(--surface); overflow: hidden; }
.uso-rank-barra span { display: block; height: 100%; width: var(--p); border-radius: 999px; background: var(--primary-blue); }
.uso-nota { margin: 20px 0 0; font-size: 13px; color: var(--text-secondary); }

/* ==========================================================================
   RESPONSIVE
   ========================================================================== */

@media (max-width: 1100px) {
    /* Una sola columna: el orden lo da .c360-oN (datos del cliente primero, informe al final) */
    .c360-res:not(.c360-skel) { display: flex; flex-direction: column; align-items: stretch; gap: 20px; }
    .c360-res:not(.c360-skel) .c360-lado,
    .c360-res:not(.c360-skel) .c360-datos { display: contents; }
    .c360-o1 { order: 1; } .c360-o2 { order: 2; } .c360-o3 { order: 3; } .c360-o4 { order: 4; } .c360-o5 { order: 5; }
    .c360-res.c360-skel { grid-template-columns: minmax(0, 1fr); gap: 20px; }
    .c360-res.c360-skel .c360-lado, .c360-res.c360-skel .c360-datos { gap: 20px; }

    .c360-inicio { grid-template-columns: minmax(0, 1fr) minmax(0, 340px); padding: 24px 32px; }
    .mis-layout { grid-template-columns: minmax(0, 1fr); }
    .uso-grid { grid-template-columns: minmax(0, 1fr); gap: 20px; }
    .uso-c8, .uso-c4 { grid-column: auto; }
    .uso-kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

@media (max-width: 760px) {
    .c360-buscar { padding: 16px; }
    .c360-form { grid-template-columns: minmax(0, 1fr); gap: 14px; }
    .c360-form #submitBtn { width: 100%; }

    .c360-inicio { grid-template-columns: minmax(0, 1fr); padding: 24px 20px 12px; gap: 16px; border-radius: var(--radius-lg); }
    .c360-inicio p { margin-bottom: 18px; font-size: 15px; }
    .c360-inicio-img { max-width: 340px; }

    .c360-bloque { --pad: 16px; padding: 18px var(--pad); }
    .c360-ficha, .c360-informe { padding: 18px 16px; }
    .c360-contacto > div { grid-template-columns: 92px minmax(0, 1fr); }
    .lt-svg { min-width: 560px; }
    .lt-ev { grid-template-columns: minmax(0, 1fr); gap: 2px; }

    /* Contratos: de tabla a tarjetas apiladas */
    .c360-tabla-wrap { overflow: visible; }
    .c360-tabla, .c360-tabla tbody, .c360-tabla tr, .c360-tabla td { display: block; min-width: 0; width: 100%; }
    .c360-tabla thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0, 0, 0, 0); }
    .c360-tabla tr { padding: 12px 0; border-top: 1px solid var(--border); }
    .c360-tabla tr:first-child { border-top: none; padding-top: 0; }
    .c360-tabla td, .c360-tabla td:first-child, .c360-tabla td:last-child {
        display: grid; grid-template-columns: 104px minmax(0, 1fr); gap: 8px; padding: 5px var(--pad); border: none;
    }
    .c360-tabla td::before { content: attr(data-label); color: var(--text-secondary); font-size: 13px; }
    .c360-tabla .num { text-align: left; }
    .c360-tabla tr:last-child td { padding-bottom: 5px; }
    .c360-tabla tbody tr:hover td { background: transparent; }

    .mis-detalle { padding: 18px 16px; }
    .mis-informe { grid-template-columns: auto minmax(0, 1fr); padding: 12px; }
    .mis-informe .c360-estado, .mis-informe-acc { grid-column: 2; justify-self: start; }
    .mis-informe-acc .btn-secundario { min-height: 44px; }
    .mis-informe-acc .btn-secundario[aria-label] { width: 44px; }
    .mis-paginas button { min-height: 44px; }
    .c360-mis-item { min-height: 60px; }

    .c360-vacio { flex-direction: column; align-items: flex-start; padding: 20px 16px; }
    .c360-vacio .btn-secundario { width: 100%; }

    .uso-card { padding: 18px 16px; }
    .uso-kpi { padding: 16px; }
    .uso-kpi strong { font-size: 28px; }
}

@media (prefers-reduced-motion: reduce) {
    .skel, .c360-mini-spinner, .c360-res { animation: none; }
    .c360-pasos li.is-activo .c360-paso-icono { animation: none; border-top-color: var(--primary-blue); }
}

/* Acciones del cliente en Mis consultas (Borrar solo lo ve el administrador) */
.mis-detalle-acc { display: flex; flex-wrap: wrap; gap: 8px; justify-content: flex-end; }
.mis-borrar { color: var(--error); border-color: var(--error-line, #F1C4C6); }
.mis-borrar:hover:not(:disabled) { background: var(--error-bg); color: var(--error); }